According to the RRAP, all the families benefit from the following forms of assistance during the relocation/resettlement process:

• Assistance for relocation: transport of the belongings to the new house, recovery and transport of the material goods from the house sold to the company;
• Monitoring and support depending on the difficulties appearing in the relocation/resettlement process, by the Relocation Support Programme.

Community Assistance

I. PRE-RELOCATION SERVICES

1. Financial counselling

• Providing options and solutions for proper money management, so that the beneficiaries can make a wise financial decision, depending on their real needs and their further financial possibilities.

2. Real estate and legal assistance in buying a new property

• Ensuring access to real estate consultancy services, as a means of  support to the beneficiaries to identify the best alternative to acquiring a property according to their needs, aspirations, and financial power to acquire and maintain the property
• Upon request, legal assistance in carrying out all sale-purchase formalities.

II. POST-RELOCATION SERVICES

Primary social services:

• Identifying difficult/vulnerable situations;
• Measure to prevent or limit difficult or vulnerable situations;
• Information and counselling on rights and obligations.

Specialised social services:

• Socio-medical care services/support services (help to prepare food or food delivery, purchases, housekeeping, attending persons in the transport means, facilitating outdoor movement, company management and administration, leisure activities)
• Support services for enrolment with a family doctor and a free set of medical checks offered by RMGC, in addition to the one granted through the social health insurance system.

2. Employment and vocational training services

Job-club services aimed at training skills in:

• Drafting a CV;
• Drafting a letter of intent;
• Personal marketing;
• Contacting potential employers by phone;
• Preparing for and participating in a selection interview;
• Negotiating salary packages.

Labour market mediation services:

• Supporting the beneficiaries in finding a job suitable for their training and personal aspirations (information on vacancies, conditions to be fulfilled in order to occupy them, assistance in obtaining a job);
• Vocational training services;
• Vocational training courses (qualification, requalification).

3. Consultancy services for start-ups:

• Business registration;
• Support with credit;
• Support in accessing grant funds.

4. Assistance and support services in carrying out the legal formalities for document registration in the new location:

• Drafting the needs checklist;
• Informing the beneficiary of  documents to be changed, and contracts with utility providers;
• Support in obtaining and filling out the required documents;
• Assisting the beneficiary in the process of obtaining all the required documents, in accordance with the needs checklist.